Support Details - Tech Support Management
Here’s a super simple solution that anyone could use :)
Basically you send your client the URL above which they open. The web page will automatically detect their environment, all they have to do is enter your email address in a text box and click a button and in seconds you’ll receive an email detailing the system they are using. Nice!
If you want to make it even easier you can provide the URL to them with your email already attached: